I think I may have mentioned this recently, about how FIB kicked ass, particularly banking specialist Melissa. I’d like to award FIB banking specialist Shari with the Toastie Customer Support Rep of the Month award for March. She just reversed a couple of nasty fees for me that were due to my own negligence yet worthy of pity.

Don’t let your bias against all-things-Indiana stop you from looking into First Internet Bank of Indiana if you’re looking for a new bank. They provide excellent customer service, and when you’re dealing with the delicate issue of your personal finances, you want people to assist you who aren’t halfway around the globe and sticking to a script.

There’s my plug. If anyone actually uses them as a result of my testimonial, let them know I sent you, and maybe they’ll reverse more of bank charges.