Read a few pages of The World Is Flat. Friedman writes about outsourcing and the call centers in India. I already knew that some radiology work was outsourced to India. I was not aware that a good deal of accounting work is also outsourced. Just about anything that is data-driven can be outsourced. It was interesting to read Friedman’s account of a large call center in Bangladore. Thousands of twentysomethings work in this space, representing dozens of companies. They take classes in British, American, and Canadian accents, pick out Western names, and somehow manage to remain chipper as customers berate them from thousands of miles away.